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We strive to achieve the highest standards possible, so it is important to us to know what you think about your holiday and the service we provided.
If you enjoyed your holiday, we would love to know all about it. On the other hand, if you feel that we could make improvements, then we would appreciate your comments so that we can include them in our future planning.
Here are a selection of comments from our customers:
We travelled by air from Birmingham to Guernsey. All
the travel arrangements provided by you went without a hitch, both on the
outward journey and the return journey, including transfers from airport to
hotel by Intransit's friendly drivers.
We stayed in a twin room at Best Western Moores Hotel in St Peter Port. The accommodation was excellent, and the service first class. We could not fault it. The half board arrangements were excellent and we enjoyed every meal of our stay. The hotel staff were friendly, very helpful and we would recommend Moores to any one.
We had a wonderful holiday, the hotel Pomme D'or was excellent. Jersey was as lovely now as last time we visited 10 years ago. Everything went as planned
I have found all of the consultants I have dealt with knowledgeable, courteous and extremely efficient. The service I have received from beginning to end was exceptional and all of the little touches, like the Reps at the destinations and private transfers made the experience extra special for me. I would not hesitate to recommend Premier Holidays and I look forward to booking with them again in the future!
This is our 2nd holiday with Premier Holidays &, exactly like the first one, it ran incredibly smoothly. At no stage were we left waiting, not expected or not treated as valued guests. Raffles hotel is, as expected, superb & faultless. The hotel is amazingly peaceful, it is so hard to accept that it is in the heart of a bustling capital city. The food, service, choice of places to eat & service were exemplary. We were unaware that the Laguna in Bali was the top hotel on the island when we booked but it certainly is true. Again, the service & hotel were wonderful & the staff really charming & welcoming. Our guide, Mr Budi, was delightful, helpful & really informative. The Ubud tour is an excellent opportunity to buy souvenirs. The island is really beautiful, the multiple pools really welcome.
H W. Banbury
Exceeded expectations. Firstly Thai Airlines were amazing. So organised, hassle free and enjoyable flight. Excellent service. The Rembrandt Hotel was stunning. Our room was brilliant and breakfast excellent. Loved the location in Bangkok. The half day tour that was included was really interesting and informative and the Thai massages were great. All transfers were punctual, clean and safe. The front village Hotel in Phuket was quiet, great for relaxing by the pool and a good location to the beach and easy to walk into town. The breakfast was pleasure. Overall premier holidays you were fantastic from booking until we arrived home.
S S. Kent
The hotel was excellent, the transfers went very smoothly and our rep was better than any we have previously encountered.
A W. Walsall
visited Guernsey and had day trips to Herm and Sark islands, while staying at the Grange
Tell us about your holiday : Absolutely fabulous. Beautiful islands, lovely weather,
helpful locals, great hotel and fabulous
food. The 'summer events' laid on
for visitors were first class entertainment and thoroughly added to the visit. The history, the coastal
walks, the shops, the ferry trips, the scenery, the peace and quiet were all spectacular in my
Everything was expertly arranged by your staff. Could not have asked for anything better. Everthing ran like clockwork which made all the difference.
Thank you all for organising our amazing trip to Sri Lanka. From
start to finish the whole trip was perfect. Every hotel, tour, safari, sightseeing event was brilliant.
The Cinnamon hotel group is an incredible selection of hotels and we would not hesitate in recommending them to anyone, but all of our hotels were at an exceptional level. I have already passed on your details to a couple of people who are interested in following our footsteps. I do hope they contact you.
A special note should go to our private driver /guide, known as Lucky, who was fantastic. He could not do enough to please us. His driving was perfect, and his knowledge and enthusiasm for his country was amazing. I would greatly appreciate it if you could pass on our thanks to him.
We certainly will be using your services again for our travels, and will be in touch in the not too distant future regarding our next adventure..
S & K Dougal