We strive to achieve the highest standards possible, so it is important to us to know what you think about your holiday and the service we provided.
If you enjoyed your holiday, we would love to know all about it. On the other hand, if you feel that we could make improvements, then we would appreciate your comments so that we can include them in our future planning.
Here are a selection of comments from our customers:
Have just returned from a holiday booked through you
at the St Brelades Bay hotel.
Would just like to say that everything you arranged was excellent and we had a great holiday.
Thank you very much.
Second time with Premier Holidays & each holiday has been exceptional. Flights were spot on with the minimal of time waiting at each destination & the transfers were of a high standard. You can rely on the best quality accommodation with Premier Holidays.
arrangements were clear and precise, collecting our hire car went without a
hitch and instructions to the Monterey hotel were easy. The hotel was
exceptional clean and bright, the staff friendly and helpful, food was good and
plentiful, the indoor pool and spa were perfect. Your rep. arrived on time and
was very helpful.
Even the sun shone every day, all in all a very good holiday.
Excellent holiday. All the arrangements were first class and it was nice to have a representative in the resort. Had the most fantastic holiday. Thank you!!
L T. Cheshire
We stayed at the Merton Hotel which was excellent. We would like to thank your company and staff for the excellent service from start to finish. Especially the young lady when I booked the holiday and the reps at the airport and Hotel.
Not only did you give me a prompt, courteous and competent service but you more than delivered with a first rate holiday with no hidden extras or problems. I want you to know that in a world where everything and particularly the so called service industry is at best mediocre, or at worst downright dreadful your company shines out. Thankyou so much indeed.
We had a great holiday, the weather was good, the hotel was good, the walking was good, the people at premier who arranged our trip were excellent, we had an upgrade on the condor the seats were very comfortable and we had a great view. We are now thinking of going to Guernsey next year.
The hotel was excellent, the transfers went very smoothly and our rep was better than any we have previously encountered.
A W. Walsall