We strive to achieve the highest standards possible, so it is important to us to know what you think about your holiday and the service we provided.
If you enjoyed your holiday, we would love to know all about it. On the other hand, if you feel that we could make improvements, then we would appreciate your comments so that we can include them in our future planning.
Here are a selection of comments from our customers:
Our holiday was fantastic thanks to Premier Holidays. Every flight, hotel and private car in between made the holiday smooth and most importantly of all, relaxing and carefree. It has given some hope in the service industry in Britain. To ensure that 5 flights 5 private car rides 3 hotels and several day trips went like clockwork shows a level of excellence I genuinely thought was a thing of the past. I take my hat off to Premier Holidays and the people behind the ethos. It is a recipe for success and an example of leadership. Thank you and well done.
The Holiday was
fabulous. All four of us had a great time. Accommodation was amazing and Khao
lak is a great place to visit, still reasonably quiet!! We were very impressed
with Camilla and Chloe who helped us get exactly what we wanted. They listened
and although at times it seemed we could not get what we wanted, they persisted
and came up trumps. Everything from the excellent seats on the aircraft to the
lovely meal in the resort, they made happen.
We have been using Premier for the last 9 years and will certainly come to Premier first for next years holiday! Thanks again.
We travelled by air from Birmingham to Guernsey. All
the travel arrangements provided by you went without a hitch, both on the
outward journey and the return journey, including transfers from airport to
hotel by Intransit's friendly drivers.
We stayed in a twin room at Best Western Moores Hotel in St Peter Port. The accommodation was excellent, and the service first class. We could not fault it. The half board arrangements were excellent and we enjoyed every meal of our stay. The hotel staff were friendly, very helpful and we would recommend Moores to any one.
I am just emailing to say how much me and partner have enjoyed this holiday experience and would like to thank you for arranging this truly once in a life time experience. We have managed to do Hong Kong, Macau and Bali with your assistance in arranging transport and accommodation all in two and a half weeks. The hotels you recommended have truly been amazing especially our stay at the Alila in Ubud, Bali.
We stayed at the Merton Hotel which was excellent. We would like to thank your company and staff for the excellent service from start to finish. Especially the young lady when I booked the holiday and the reps at the airport and Hotel.
We had a wonderful holiday, the hotel Pomme D'or was excellent. Jersey was as lovely now as last time we visited 10 years ago. Everything went as planned
We found the travelling very straight forward - the information provided along with the fantastic service from your reps who met us at the various airports made everything easy. The reps who met us were all very friendly and informative. We made full use of the trips included in our package - we enjoyed seeeing the destinations/sights included, the tour guides throughout were informative and entertaining! We had an incredible time and were very impressed with the quality of the whole package. Thanks and we hope to book with you again soon.
I booked the Merton Hotel with yourselves for myself and my mam (for a birthday present) The hotel was brilliant and the food and entertainment were great - everyone worked hard to make sure we had a really good holiday. I couldn't fault a thing with the holiday - it was wonderful. I would like to thank Mirela on helping me sort out the travel arrangements, she was really helpful, if I had any queries etc she was always there. I would have no hesitation in recommending yourselves to anybody.
A Whyte. Tyne & Wear