We strive to achieve the highest standards possible, so it is important to us to know what you think about your holiday and the service we provided.
If you enjoyed your holiday, we would love to know all about it. On the other hand, if you feel that we could make improvements, then we would appreciate your comments so that we can include them in our future planning.
Here are a selection of comments from our customers:
We are very happy with the service from your company and will recommend you to friends. We thoroughly enjoyed our stay in Jersey and look forward to going next year.
We have just returned from a holiday booked with you to the Hotel de Normandie in Jersey and would just like to say that we had a fantastic time - great hotel and your staff were also great to deal with, offered great advice and info and we will certainly look to book with you again.
It was everything we expected. Although the flight out was delayed the minibus was there when we arrived at the airport and delivered us to our hotel (Radisson Blu, Jersey). The receptionist was welcoming and the room was splendid, the beds were so comfortable. We had stayed last year and it was every bit as good. We travelled everywhere by local bus and visited lots of interesting places, there was not enough time to fit everything in, so a return trip is on the cards. Everyone we met was very friendly and helpful and the local rep remembered us from last year and we had a chat.
I am just emailing to say how much me and partner have enjoyed this holiday experience and would like to thank you for arranging this truly once in a life time experience. We have managed to do Hong Kong, Macau and Bali with your assistance in arranging transport and accommodation all in two and a half weeks. The hotels you recommended have truly been amazing especially our stay at the Alila in Ubud, Bali.
Fantastic. It was one of the best holidays we have had. The flights, hotels, connections, transfers were all great and worked like clockwork. The staff at each resort/hotel were very well informed and pleasant. The highlight was our stay at Elephant Hills and the Floating Camp closely followed by the last week in Khao Lak. Thank you so much for creating such a great holiday and making us feel so special in the process.
This is our 2nd holiday with Premier Holidays &, exactly like the first one, it ran incredibly smoothly. At no stage were we left waiting, not expected or not treated as valued guests. Raffles hotel is, as expected, superb & faultless. The hotel is amazingly peaceful, it is so hard to accept that it is in the heart of a bustling capital city. The food, service, choice of places to eat & service were exemplary. We were unaware that the Laguna in Bali was the top hotel on the island when we booked but it certainly is true. Again, the service & hotel were wonderful & the staff really charming & welcoming. Our guide, Mr Budi, was delightful, helpful & really informative. The Ubud tour is an excellent opportunity to buy souvenirs. The island is really beautiful, the multiple pools really welcome.
H W. Banbury
Great holiday, good weather, excellent hotel (the De Havelet) In brief, a short break perfectly organised by your company. Thank you.
We had dreamt of a Canadian holiday plus an Alaskan Cruise for some time. We visited our local travel agent in Dawlish (Bath Travel) and discussed our ideas. Lisa said that she would put together a package, and we settled on Premier Holidays. We certainly made a good choice. Everything that we were wanting to achieve in this holiday was catered for. We had a fantastic time. It was our first time to Canada and our first cruise. Our experience on the Rocky Mountaineer was awesome. The choice of all our hotels was great. Bear Hill Lodge in Jasper was delightfully different and one of the many significant highlights our trip. The work done by Lisa at Bath Travel together within people at Premier Holidays gave us our dream. Thank you so much.
M B. Devon