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We strive to achieve the highest standards possible, so it is important to us to know what you think about your holiday and the service we provided.
If you enjoyed your holiday, we would love to know all about it. On the other hand, if you feel that we could make improvements, then we would appreciate your comments so that we can include them in our future planning.
Here are a selection of comments from our customers:
I would just like to take this opportunity to let you know that we were delighted with the service we received on our trip. All the tour reps and guides were really informative and helpful and the standard of accommodation in each place was of a high standard. We were met immediately each step of the way and handed the next step of our itinerary and the tours you provided were good, given the short amount of time we had at each destination.
From the moment I booked this holiday everything went smoothly. No problems with the paperwork or the hotel when we arrived. We were treated like lords, everything taken care of. The room was clean and tidy and the food in the restaurant was excellent. Would definitely use Premier Holidays again.
Second time with Premier Holidays & each holiday has been exceptional. Flights were spot on with the minimal of time waiting at each destination & the transfers were of a high standard. You can rely on the best quality accommodation with Premier Holidays.
It was everything we expected. Although the flight out was delayed the minibus was there when we arrived at the airport and delivered us to our hotel (Radisson Blu, Jersey). The receptionist was welcoming and the room was splendid, the beds were so comfortable. We had stayed last year and it was every bit as good. We travelled everywhere by local bus and visited lots of interesting places, there was not enough time to fit everything in, so a return trip is on the cards. Everyone we met was very friendly and helpful and the local rep remembered us from last year and we had a chat.
We stayed at the Merton Hotel which was excellent. We would like to thank your company and staff for the excellent service from start to finish. Especially the young lady when I booked the holiday and the reps at the airport and Hotel.
Absolutely brilliant, the best holiday ever.
We had dreamt of a Canadian holiday plus an Alaskan Cruise for some time. We visited our local travel agent in Dawlish (Bath Travel) and discussed our ideas. Lisa said that she would put together a package, and we settled on Premier Holidays. We certainly made a good choice. Everything that we were wanting to achieve in this holiday was catered for. We had a fantastic time. It was our first time to Canada and our first cruise. Our experience on the Rocky Mountaineer was awesome. The choice of all our hotels was great. Bear Hill Lodge in Jasper was delightfully different and one of the many significant highlights our trip. The work done by Lisa at Bath Travel together within people at Premier Holidays gave us our dream. Thank you so much.
M B. Devon
Thank you all for organising our amazing trip to Sri Lanka. From
start to finish the whole trip was perfect. Every hotel, tour, safari, sightseeing event was brilliant.
The Cinnamon hotel group is an incredible selection of hotels and we would not hesitate in recommending them to anyone, but all of our hotels were at an exceptional level. I have already passed on your details to a couple of people who are interested in following our footsteps. I do hope they contact you.
A special note should go to our private driver /guide, known as Lucky, who was fantastic. He could not do enough to please us. His driving was perfect, and his knowledge and enthusiasm for his country was amazing. I would greatly appreciate it if you could pass on our thanks to him.
We certainly will be using your services again for our travels, and will be in touch in the not too distant future regarding our next adventure..
S & K Dougal