We strive to achieve the highest standards possible, so it is important to us to know what you think about your holiday and the service we provided.
If you enjoyed your holiday, we would love to know all about it. On the other hand, if you feel that we could make improvements, then we would appreciate your comments so that we can include them in our future planning.
Here are a selection of comments from our customers:
Our holiday was fantastic thanks to Premier Holidays. Every flight, hotel and private car in between made the holiday smooth and most importantly of all, relaxing and carefree. It has given some hope in the service industry in Britain. To ensure that 5 flights 5 private car rides 3 hotels and several day trips went like clockwork shows a level of excellence I genuinely thought was a thing of the past. I take my hat off to Premier Holidays and the people behind the ethos. It is a recipe for success and an example of leadership. Thank you and well done.
From the moment I booked this holiday everything went smoothly. No problems with the paperwork or the hotel when we arrived. We were treated like lords, everything taken care of. The room was clean and tidy and the food in the restaurant was excellent. Would definitely use Premier Holidays again.
We stayed at the Rembrandt Bangkok for 3 days, Elephant Hills for 3 days,and 6 days in Le Meridien Khao Lak beach,all accomodation was excellent,transport was excellent.Our worries were there would be anybody there to meet us on arrival,but we need not have worried,as all your reps were there waiting for us polite and cheerful and kept us well informed.Altogether we had a wonderful holiday and would have no hesitation in using you again or recommending you to friends.
arrangements were clear and precise, collecting our hire car went without a
hitch and instructions to the Monterey hotel were easy. The hotel was
exceptional clean and bright, the staff friendly and helpful, food was good and
plentiful, the indoor pool and spa were perfect. Your rep. arrived on time and
was very helpful.
Even the sun shone every day, all in all a very good holiday.
We travelled by air from Birmingham to Guernsey. All
the travel arrangements provided by you went without a hitch, both on the
outward journey and the return journey, including transfers from airport to
hotel by Intransit's friendly drivers.
We stayed in a twin room at Best Western Moores Hotel in St Peter Port. The accommodation was excellent, and the service first class. We could not fault it. The half board arrangements were excellent and we enjoyed every meal of our stay. The hotel staff were friendly, very helpful and we would recommend Moores to any one.
Excellent holiday. All the arrangements were first class and it was nice to have a representative in the resort. Had the most fantastic holiday. Thank you!!
L T. Cheshire
Absolutely brilliant, the best holiday ever.
The holiday was perfect from start to finish. Everything was exactly as we had booked. The Safari was outstanding and the whole holiday outdid our expectations. Thanks so much.