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Your Comments

We strive to achieve the highest standards possible, so it is important to us to know what you think about your holiday and the service we provided.

If you enjoyed your holiday, we would love to know all about it. On the other hand, if you feel that we could make improvements, then we would appreciate your comments so that we can include them in our future planning.

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Here are a selection of comments from our customers:

I would just like to take this opportunity to let you know that we were delighted with the service we received on our trip. All the tour reps and guides were really informative and helpful and the standard of accommodation in each place was of a high standard. We were met immediately each step of the way and handed the next step of our itinerary and the tours you provided were good, given the short amount of time we had at each destination.

J.


The Holiday was fabulous. All four of us had a great time. Accommodation was amazing and Khao lak is a great place to visit, still reasonably quiet!! We were very impressed with Camilla and Chloe who helped us get exactly what we wanted. They listened and although at times it seemed we could not get what we wanted, they persisted and came up trumps. Everything from the excellent seats on the aircraft to the lovely meal in the resort, they made happen.
We have been using Premier for the last 9 years and will certainly come to Premier first for next years holiday! Thanks again.

EM. Shropshire


Our holiday could not have been better. Everything was 1st class from landing in Bangkok where we were met by a limousine and cold water and towels. Throughout the holiday the reps were knowledgeable and polite. The tours that were booked for us were very informative and enjoyable. The standard of the hotels in Bangkok and Phuket were very high. Please thank all of your staff for a great service.

LS. Sheffield


Excellent holiday. All the arrangements were first class and it was nice to have a representative in the resort. Had the most fantastic holiday. Thank you!!  

L T. Cheshire


We had a wonderful holiday, the hotel Pomme D'or was excellent. Jersey was as lovely now as last time we visited 10 years ago. Everything went as planned

M F.


The holiday was perfect from start to finish. Everything was exactly as we had booked. The Safari was outstanding and the whole holiday outdid our expectations. Thanks so much.

C K.


We stayed at La Villette hotel which was excellent, very clean in all areas, the bedrooms were very comfortable and the facilities were excellent in particular the indoor swimming pool. We would thoroughly recommend this hotel, we did not have a car but had no difficulties getting about the island as there was a bus stop right outside the hotel. The whole holiday was very well organised by Premier, the flights and transfers were on time with no delays or waiting time for the transfers to/from the hotel. We would like to thank Premier holidays, and will definitely be booking with you again.

J N.


It was brilliant, very relaxing and I returned feeling refreshed and ready to face the world. My holiday representative contacted a couple of times to offer any help or assistance that I may have required, and as I was traveling alone I found this most comforting and helpful.

S C.